Store Policies

GENERAL FIREARM SALES

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty unless otherwise specified. Firearms sales are final.

PURCHASING FIREARMS ONLINE

It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may picked up at our store or shipped to an FFL (gun store) near you. We may contact and verify the FFL you select during checkout before we ship your firearm(s). The buyer is encouraged to contact the receiving FFL licensee before purchase.

CHANGING, MODIFYING, SUBSTITUTING ORDERS

We like to serve customers best as possible and we understand that mistakes can happen. If the order has been submitted, but not yet processed, please contact us with any changes you would like to make. Once processing begins, it may not be possible to cancel or change any order until fulfillment and the product may need to be returned. If you have placed an order and wish to change it, please contact us.

RETURNS & CANCELED ORDERS

All canceled and returned orders will be charged a 15% restocking fee. All sales are final, included are firearms, ammunition, and optics. Any order that surpasses 21 days and we haven’t received the requested documents for your order. Your order will be canceled, and funds returned minus the 15% restocking fee.

ORDER FULLFILMENT

All orders are shipped promptly from a distributor warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx. Our Flat rate shipping policy only qualifies for the lower 48 states. We currently do not offer shipping to states outside the lower 48 and international. Orders cannot be processed and will be flagged as fraud if the billing and shipping address DO NOT match. IF an order is for a serialized item or firearm the system will dictate it as such and it will be sent to the chosen FFL. DO NOT put the FFL as the shipping address.

AMMUNITION PURCHASES

You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required and sales on these items are final. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations. Customers are responsible and must follow all local, state and federal laws. Please research before ordering if you are unsure about your local laws.

Maurers Customs